Privacy Policy

When you visit our website or place an order, we may collect the following information:

• Personal information such as your name, email address, and phone number (if provided)
• Shipping address and billing address
• Order details and purchase history
• Payment information processed securely through Shopify and approved payment providers
• Messages submitted through contact forms or customer support
• Website activity, including pages visited, products viewed, and browsing behavior

We use the information we collect to:

• Process and fulfill your orders
• Ship your purchases to the correct address
• Send order confirmations and shipping updates
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Prevent fraud and ensure the security of our platform
• Send marketing communications only when you have opted in to receive them

All payment transactions are processed securely through Shopify and our approved payment providers. Ser Legado does not store full credit card information on our servers. Your payment details are encrypted and handled in compliance with industry security standards.

Ser Legado does not sell your personal information to third parties. We may share your information only with trusted service providers necessary to operate our store, including:

• Shopify (our e-commerce platform)
• Payment processors (to complete transactions)
• Shipping carriers (to deliver your orders)
• Email marketing providers (if you have subscribed)
• Analytics tools (to understand website performance)
• Customer support tools (to assist you effectively)

These partners are required to protect your information and use it only for the purposes we specify.

Our website may use cookies and similar tracking technologies to:

• Improve your shopping experience
• Remember your preferences and settings
• Understand website traffic and user behavior
• Support marketing and advertising efforts

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

You may receive marketing messages from Ser Legado only if you have subscribed or opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system can be guaranteed to be 100% secure. We encourage you to use strong passwords and protect your account credentials.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of certain communications or data processing activities

To exercise these rights, please contact us using the information provided below.

Our website may contain links to social media platforms or third-party websites. Ser Legado is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our website is not intended for children under the age of 13. Ser Legado does not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Ser Legado may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.